The Help Center

Allgemeine Fragen und Antworten


What does "The developer needs to update this app..." mean on iOS?


Do I have to cancel my app during the trial period?


Why do I need an app?


What do direct and recommendation mean in live report / statistics?


What are the alternatives to placement in the app stores?


How can I delete my app?


Where do I get the APK or IPA file to publish my app?


Can I use a separate address / domain for my app?


When will the app be available in the store?


DSGVO - data protection or not - your app is ready.


Is there a search function?


Why are my menu items not displayed as icons?


On which phones can our app be used?


What are function blocks?


Which function blocks are available?


How can I upload PDF files?


Why you need your own Apple developer account for AppStore publishing and how to create it?


Why don't I receive push notifications on iOS about my app published in the AppStore?


What can our apps do better?


Why a separate developer account is necessary for the publication under Google Play and how it is created?


What is smart forwarding and how do I integrate it?


Can I also send the news of my RSS feed via push message?


How can I unsubscribe from the newsletter?


Why is it not possible to click the "Receive news via push" button?


Why and why does my app have an app address?


How do I install the app on a desktop PC or Mac?


How do I install the app on a smartphone (e.g. iPhone, Android Samsung and Huawei) and tablet (e.g. iPad)?


Why can't I find the app on my iPhone/Android device?


How much does an app cost with you?


How much does an app cost with you?