The Help Center

Allgemeine Fragen und Antworten


Why a separate developer account is necessary for the publication under Google Play and how it is created?


What does "The developer needs to update this app..." mean on iOS?


What can our apps do better?


Do I have to cancel my app during the trial period?


What are the alternatives to placement in the app stores?


What do direct and recommendation mean in live report / statistics?


Where do I get the APK-AAB or IPA file to publish my app?


Can I use a separate address / domain for my app?


Why and why does my app have an app address?


How do I install the app on a desktop PC or Mac?


Is there a search function?


Can I also send the news of my RSS feed via push message?


Why are my menu items not displayed as icons?


What is smart forwarding and how do I integrate it?


On which phones can our app be used?


What are function blocks?


Why is it not possible to click the "Receive news via push" button?


Why you need your own Apple developer account for AppStore publishing and how to create it?


Why don't I receive push notifications on iOS about my app published in the AppStore?


When will the app be available in the store?


Why do I need an app?


Can the app be published under my own Google/Apple account?


DSGVO - data protection or not - your app is ready.


How can I unsubscribe from the newsletter?


How can I upload PDF files?


How can I delete my app?


How do I install the app on a smartphone (e.g. iPhone, Android Samsung and Huawei) and tablet (e.g. iPad)?


Which function blocks are available?


Why can't I find the app on my iPhone/Android device?


Why can't I find the app on my iPhone/Android device?