The Help Center

Allgemeine Fragen und Antworten


What does "The developer needs to update this app..." mean on iOS?


What do direct and recommendation mean in live report / statistics?


What are the alternatives to placement in the app stores?


Why do I need an app?


How can I delete my app?


Can I use a separate address / domain for my app?


How do I install the app on a desktop PC or Mac?


When will the app be available in the store?


Is there a search function?


Why are my menu items not displayed as icons?


Why don't I receive push notifications on iOS about my app published in the AppStore?


DSGVO - data protection or not - your app is ready.


On which phones can our app be used?


What are function blocks?


Why is it not possible to click the "Receive news via push" button?


How can I unsubscribe from the newsletter?


Which function blocks are available?


Why you need your own Apple developer account for AppStore publishing and how to create it?


Can the app be published under my own Google/Apple account?


Can I also send the news of my RSS feed via push message?


Why a separate developer account is necessary for the publication under Google Play and how it is created?


What is smart forwarding and how do I integrate it?


What can our apps do better?


How can I upload PDF files?


Do I have to cancel my app during the trial period?


Why and why does my app have an app address?


How do I install the app on a smartphone (e.g. iPhone, Android Samsung and Huawei) and tablet (e.g. iPad)?


Where do I get the APK-AAB or IPA file to publish my app?


Why can't I find the app on my iPhone/Android device?


Why can't I find the app on my iPhone/Android device?